31 Jul It’s possible that the network setting for the scanner driver is Step 1: Verify the Brother machine is powered on and there are no errors. 21 Mar Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows). Mobile Print/Scan Guide for Brother iPrint&Scan – Apple Devices · Mobile Print/ Scan Guide for Brother iPrint&Scan – Android™ · Mobile Print/Scan Guide for.
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Brother MFCN Support
This website is using cookies. Follow the steps below to resolve the issue: Click the link below for the ControlCenter4 user interface you are using to see more details. How does the information on this page help you? If you cannot print the test page, refer to “I cannot print from my computer via network. Very helpful Helpful Not helpful. Obtain the machine’s Boot Method setting using the Network Configuration report you printed earlier. In a network shared environment, the scanning feature works from a server PC, but does not work from client PCs.
FAQs & Troubleshooting | MFCN | Others | Brother
I can print but cannot scan via network. Find out more Accept. If your question was not answered, have you checked other FAQs?
It’s possible that the network setting for the scanner driver is incorrect. Verify the Brother machine is powered on and there are no errors If the machine’s display hereinafter called LCD is blank, then the Brother machine is not powered on or is in sleep mode. For Windows It’s possible that the network setting for the scanner driver is incorrect.
Press a button on the machine to see if it wakes from sleep mode. To help us improve our support, please provide your feedback below.
If you are unable to power on the machine, then this solution does not apply. Go to the Manuals section. If you want to scan multiple pages into one file, please refer to FAQ, “Scan multiple pages into one file instead of each scan being saved as a separate file”.
FAQs & Troubleshooting
Have you checked the manuals? Disable the Firewall on your computer and try the network scanning again.
If you need further assistance, please contact Brother customer service: If a Firewall on your computer is active, it may be rejecting the necessary network connection needed for the network scanning software to operate properly. Troubleshoot this hardware issue. Brother will not take any responsibility for any consequences of disabling the firewall.
For 7360m scanning, allow UDP port Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system. Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system. The installation instructions are available on the download page.
If your question was not answered, have you checked other FAQs? If you are using a firewall other than the Windows Firewall or the Windows Firewall is off, you may receive a message warning you that the firewall could block network communication.
Go to the Contact Us section. Please note this form is used for feedback only. Very helpful Helpful Not helpful. When finished, make sure to turn the firewall on again.